The juicy bits
[21:44] How communication dictates culture either on purpose or by accident (you don't want to do it by accident)
[23:34] How to communicate bad news in a way that strengthens your culture [30:33] Why the top-down leadership model works against effective communication and culture [37:49] Why middle-management is the most difficult job in the world right now [40:23] What it really means for a leader, a CEO, to listen to their employees (and why we have resiliency wrong) [44:00] Shout-out to The New Happy & author Stephanie Harrison. Follow The New Happy, pick up the book, and watch how your world will change for the better, especially at work. [47:23] Shout-out to Coldwater Communications & Theodora Jean, MComm as one of the most extraordinary leaders and people I've ever had the pleasure to work with.
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Miguel eichelbergerOn a good day. Archives
September 2024
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